Technology As A Value Creator When Integrated

Seek Business Outcomes From Technology, Not Status Quo

If you want a breakdown and calculator of how much IT costs, you may already need to take a different approach. Back in the day, a typical IT managed service provider would just keep the lights on and not even aim for driving outcomes, never mind setting up systems to measure them. Information technology was viewed as a cost driver that was a necessity only to keep the ship afloat and the business operating as status quo.

Today, more and more organizations are starting to seek business outcomes from technology. They know technology is a key driver, but not technology alone. Technology, when combined with people, processes and data can be a powerful business driver for an organization, and essential to the day-to-day operation. When combined with security, these together will lower risk, improve efficiency, and grant business insights.

Find The Opportunity Cost From Integrating Tech, Data & Security

Today businesses want to know the opportunity cost instead. What are we losing out on by delaying an integrated, strategic approach related to service delivery for technology, security, data while aligning operations?

• Mission—Derived directly from the strategy, it’s the why, how, and capability.
• Insights—How to compile data, communicate, and use data to drive decisions.
  • Integration—Rules, roles, and decision-making responsibility.
• Processes—Well-defined and efficiently designed to reach the desired outcomes
• Technology—Requirements for the capability in terms of hardware, software, tools, and services
• Talent—What skills and experience are needed for this capability to thrive?

Security Risk: Don’t run risks you aren’t aware of…. stats aren’t in your favor.

Small and mid-sized businesses don’t need the cost of a full-time Chief Information Security Officer, and can’t afford a team underneath them. However, they need the expertise of one. A recent study conducted stated SMB’s made up for 43% of cybersecurity breaches. 60% of those go out of business within 6 months due to not having the right protections and insurance in place. The main reason behind the majority of SMB cybersecurity failures is that most companies struggle to secure robust and mature security protocols that are similar in scope and protection to what larger-sector enterprises use to prevent cyberattacks. 

SMB’s should ask themselves, what does my security plan look like, the cost of downtime, and expertise across different areas of security? Include network, application, data, and email security, as well as user authentication and identity access controls.

Lack Of Business Insights: How do you know what value is being delivered if you don’t see any insights?

Data is considered an asset as tangible as a company’s hardware or its operational headquarters. It is at the heart of the enterprise’s operations; in fact, the entire IT and business architecture is built keeping in mind the fact that data is a prime and permanent asset.

With an outcome-focused approach, the goal is not only dashboards and insights for cost and revenue drivers through data, but to actually improve the outcomes that matter to them. Solve complex problems that you care most about with complete operational visibility.

• Holds a single version of the truth and performance visibility.
• Makes the entire enterprise “data-smart”, and not just a few team leaders
• Can be used to digitally disrupt the market a business is in
• No more data silos within the organization

Putting It All Together

To effectively mitigate risk, improve productivity, and gain operational visibility to make incremental improvements businesses must take a holistic approach to technology and include data and security, along with operations activities.

That is why Zyos Group was founded, to provide strategy, implementation, operational alignment, and support for these core integrated services to SMB’s, for the cost of a single IT managed service provider. We deliver measurable business outcomes, and that is what makes us much different than anything in the marketplace today.

Change Management Approach

Think of change management as a “change triangle” that includes technology/systems, processes, and people. You need to focus on all three parts of that triangle. Communicate openly and frequently with your people through many channels, being sure to address questions and concerns as they come up. It’s far better that objections and resistance to the change get aired, and responded to, early in the process rather than during it.

Processes Not Clearly Defined

Zyos Group will help you evaluate your processes and find areas for improvement before they are mapped to systems. It pays to reevaluate and reorganize your workflows:

• Which processes are really necessary and useful?
• Which processes can be made more efficient with the help of new software or change?
• Which workflows have not been updated recently, even though processes have changed?

Be open and flexible too, if new software can not reproduce a specific process exactly as you are used to, it may make sense to tweak your process rather incurring the cost of custom programming or change. Analyzing and discussing all this in advance is crucial.

Want to transform your business today?

Next Steps

• Mission—Derived directly from the strategy, it’s the why, how, and capability.
• Insights—How to compile data, communicate, and use data to drive decisions.
• Integration—Rules, roles, and decision-making responsibility.
• Processes—Well-defined and efficiently designed to reach the desired outcomes
• Technology—Requirements for the capability in terms of hardware, software, tools, and services
• Talent—What skills and experience are needed for this capability to thrive?

We prove time and time again our business transformation framework, combined with our managed service portfolio, brings exponential value to our customers when compared against the status quo or competitors.

I believe we’ve accomplished what we set out to do in evolving the business, but the work of evolving a company is never done.

-Michael Dell